Reliable services of qualified, skilled, and expert personnel. Our goal is to constantly increase the satisfaction rate of our customers and offer them solutions which will fulfill all their needs. Our engineers, technicians, and project managers offer professional support and seek solutions to all your problems.
OUR PRIORITY
SATISFACTION
OF THE CUSTOMERS
IS THE TOP PRIORITY
WE STAND BY YOU
WE ARE HERE AS YOUR
TRUSTWORTHY AND
LOYAL PARTNERS
TRAINING IS THE BASIS
WE WILL TAKE CARE OF YOUR EXPERTISE
Training is the basis for providing technical support. We will acquaint your technicians with the installation, configuration, and operation of System C4, and we will teach them how to connect to the devices. Upon successful completion of the training, they will receive a certificate, on the basis of which they can perform warranty service.
TRAINING PHASES
01
DEMONSTRATION
OF THE
PROCEDURE
description of the steps on the specific examples
02
STEPS
REPETITION
independent implementation and evaluation by Gamanet
03
TECHNICAL
CERTIFICATION
issue of certification in case of correct results
TECHNICAL SUPPORT
For simple and also complex installations
MASTER USER SUPPORT
Special support
of end-users
PROJECT SUPPORT
Continuous support
of installations
SUPPORT
OUR TEAM OF
PROFESSIONALS IS
HERE FOR YOU 24/7
TECHNICAL SUPPORT
FOR SIMPLE AND COMPLEX INSTALLATIONS
It does not matter if it is a small or big project, our technical support is valid for all installations in the warranty service.
SEVERAL LEVELS OF SERVICES
In order to satisfy the needs of each customer, we offer several levels of customer care. The basic package or the extra package with the complex support.
MASTER USER SUPPORT
SPECIAL SUPPORT OF THE END-USERS
We offer special technical support equally to our business partners as well as the end users. Since we work as a software house, we have the most complex overview of the System C4. Thanks to that, we can bring information that always reflects our vision and values as the only one.
EXPERT CONSULTATIONS OF THE BIG PROJECTS
After the certification and training for all the functionalities of the System C4, you can refer to us anytime, as well as consult any project questions with the partners by yourself.
MASTER USER
IDEAL CHOICE FOR
LONG-TERM
PROJECTS
PROJECT SUPPORT
CONTINUOUS SUPPORT OF INSTALLATIONS
With rapidly developing technologies, the requirements of the customers grow accordingly. Therefore, our services are adapting to not only the time requests, but also they bring the individual attitude and complex solutions.
COMPLEX
SOLUTIONS
We implemented a number of devices into the System C4 so we offer you complex solutions to your needs.
PROJECT
MANAGEMENT
You can assure the best solution to your problems by a close cooperation with our project manager.
COMPLEX SOLUTIONS
DEVICE TOGETHER WITH THE SYSTEM C4
Thanks to our cooperation with the most important manufacturers of hardware, we can supply you with our software fully compatible with the specific device. The logistic and administrative processes are then considerably simplified and you do not have to be afraid of the compatibility between the device and application.
CONSULTATIONS WITH THE PROJECT MANAGER
The package of services extended with the option to consult with our project manager who proposes the whole implementation of the System C4. Besides the proposal for the optimal solution and the professional analysis, he communicates with all departments of the end-user and solves their specific requirements.
PROJECT MANAGEMENT
WE LISTEN, CONSULT, IMPLEMENT
We know good communication is the basis of a successful project. Hence, we offer you a service of expertise consultations thanks to which, we will easily understand your requirements and we will bring your expected solutions. Project management is ideal for projects which are highly demanding for human, time, and financial capital.
COMPLEXITY
OUR SPECIALISTS ARE
HERE FOR DEMANDING
PROJECTS
PERFECTION
WE HELP TO ELIMINATE
MISTAKES WHILE
THE IMPLEMENTATION
LONG-TERM TRAINING
WE EDUCATE
AND TRAIN YOUR
EMPLOYEES
PROJECT MANAGEMENT BENEFITS
01
PROJECT
EXPERIENCE
We are bringing not only know-how but also innovative and non-standard solutions.
02
CONTACT WITH
THE DEPARTMENT
OF DEVELOPMENT
Thanks to your cooperation with our project manager, you are in the contact with the team of developers.
03
COST-SAVING
SOLUTION
Renting of our employee will shorten the project realization which will higher the overall profit.
PROJECT MANAGEMENT CONDITIONS
EXTRA SUPPORT BY BUSINESS PARTNER
Representative of the business partner takes over the whole project, after its handover into operation, to support.
REPRESENTATIVE AS A CERTIFIED PERSON
Representative of the partner consulting with out project manager must be trained for the area connected to a project already before the launch of the project.
PRICE ACCORDING TO THE PROJECT PHASE
More favourable is the project support since its launch (draft, consultation with the customer, realization and handover) in comparison to the provision of the service while the project realization.
ONLY FOR BUSINESS PARTNER
Only for the business partners who have trained and certified technicians.
DIVERSE TECHNOLOGIES
Only for the projects with different types and kinds of integrated devices from multiple manufacturers.