TECHNICAL SUPPORT
For simple and also complex installations
MASTER USER SUPPORT
Special support
of end-users
PROJECT SUPPORT
Continuous support
of installations
Reliable services of qualified, skilled, and expert personnel. Our goal is to constantly increase the satisfaction rate of our customers and offer them solutions which will fulfill all their needs. Our engineers, technicians, and project managers offer professional support and seek solutions to all your problems.
WE WILL TAKE CARE OF YOUR EXPERTISE
Training is the basics while providing technical support. We will acquaint your technicians with the installation, configuration, and operation of C4 and we will teach them how to connect to the devices. After successful passing of the training, they will be granted the certificate, based on which they are entitled to execute the warranty service.
TRAINING PHASES
description of the steps on the specific examples
unsupported realization and evaluation by Gamanet
issue of certification in case of correct results
For simple and also complex installations
Special support
of end-users
Continuous support
of installations
FOR SIMPLE AND COMPLEX INSTALLATIONS
It does not matter if it is a small or big project, our technical support is valid for all installations in the warranty service.
SEVERAL LEVELS OF SERVICES
In order to satisfy the needs of each customer, we offer several levels of customer care. The basic package or the extra package with the complex support.
SPECIAL SUPPORT OF THE END-USERS
We offer special technical support equally to our business partners as well as the end users. Since we work as a software house, we have the most complex overview of the C4 System. Thanks to that, we can bring information that always reflects our vision and values as the only one.
EXPERT CONSULTATIONS OF THE BIG PROJECTS
After the certification and training for all the functionalities of the System C4, you can refer to us anytime, as well as consult any project questions with the partners by yourself.
CONTINUOUS SUPPORT OF INSTALLATIONS
With rapidly developing technologies, the requirements of the customers grow accordingly. Therefore, our services are adapting to not only the time requests, but also they bring the individual attitude and complex solutions.
We implemented a number of devices into the System C4 so we offer you complex solutions to your needs.
You can assure the best solution to your problems by a close cooperation with our project manager.
DEVICE TOGETHER WITH THE SOFTWARE C4
Thanks to our cooperation with the most important manufacturers of hardware, we can supply you with our software fully compatible with the specific device. The logistic and administrative processes are then considerably simplified and you do not have to be afraid of the compatibility between the device and application.
CONSULTATIONS WITH THE PROJECT MANAGER
The package of services extended with the option to consult with our project manager who proposes the whole implementation of the System C4. Besides the proposal for the optimal solution and the professional analysis, he communicates with all departments of the end-user and solves their specific requirements.
WE LISTEN, CONSULT, IMPLEMENT
We know good communication is the basis of a successful project. Hence, we offer you a service of expertise consultations thanks to which, we will easily understand your requirements and we will bring your expected solutions. Project management is ideal for projects which are highly demanding for human, time, and financial capital.
We are bringing not only know-how but also innovative and non-standard solutions.
Thanks to your cooperation with our project manager, you are in the contact with the team of developers.
Renting of our employee will shorten the project realization which will higher the overall profit.
EXTRA SUPPORT BY BUSINESS PARTNER
Representative of the business partner takes over the whole project, after its handover into operation, to support.
REPRESENTATIVE AS A CERTIFIED PERSON
Representative of the partner consulting with out project manager must be trained for the area connected to a project already before the launch of the project.
PRICE ACCORDING TO THE PROJECT PHASE
More favourable is the project support since its launch (draft, consultation with the customer, realization and handover) in comparison to the provision of the service while the project realization.
ONLY FOR BUSINESS PARTNER
Only for the business partners who have trained and certified technicians.
DIVERSE TECHNOLOGIES
Only for the projects with different types and kinds of integrated devices from multiple manufacturers.