Reliable services of qualified, skilled, and expert personnel. Our goal is to constantly increase the satisfaction rate of our customers and offer them solutions which will fulfill all their needs. Our engineers, technicians, and project managers offer professional support and seek solutions to all your problems.

OUR PRIORITY

SATISFACTION
OF THE CUSTOMERS
IS THE TOP PRIORITY

WE STAND BY YOU

WE ARE HERE AS YOUR
TRUSTWORTHY AND
LOYAL PARTNERS

TRAINING IS THE BASIS

WE WILL TAKE OFF YOUR EXPERTISE

Training is the basics while providing technical support. We will acquaint your technicians with the installation, configuration, and operation of C4 and we will teach them how to connect to the devices. After successful passing of the training, they will be granted the certificate, based on which they are entitled to execute the warranty service.

TRAINING PHASES

01

Demonstration
of the
procedure

description of the steps on the specific examples

02

steps
repetition

unsupported realization and evaluation by Gamanet

03

technical
certification

issue of certification in case of correct results

TECHNICAL SUPPORT

For simple and also complex installations

MASTER USER SUPPORT

Special support
of end-users

PROJECT SUPPORT

Continuous support
of installations

SUPPORT

OUR TEAM OF
PROFESSIONALS IS
HERE FOR YOU 24/7

TECHNICAL SUPPORT

FOR SIMPLE AND COMPLEX INSTALLATIONS

It does not matter if it is a small or big project, our technical support is valid for all installations in the warranty service.

SEVERAL LEVELS OF SERVICES

In order to satisfy the needs of each customer, we offer several levels of customer care. The basic package or the extra package with the complex support.

MASTER USER SUPPORT

SPECIAL SUPPORT OF THE END-USERS

We offer special technical support equally to our business partners as well as the end-users. Since we work as a software house, we have the most complex overview of the System C4. Thanks to that, we can bring information that always reflects our vision and values as the only one.

EXPERT CONSULTATIONS OF THE BIG PROJECTS

After the certification and training for all the functionalities of the System C4, you can refer to us anytime, as well as consult any project questions with the partners by yourself.

MASTER USER

IDEAL CHOICE FOR
LONG-TERM
PROJECTS

PROJECT SUPPORT

CONTINUOUS SUPPORT OF INSTALLATIONS

With rapidly developing technologies, the requirements of the customers grow accordingly. Therefore, our services are adapting to not only the time requests, but also they bring the individual attitude and complex solutions.

COMPLEX
SOLUTIONS

We implemented a number of devices into the System C4 so we offer you complex solutions to your needs.

PROJECT
MANAGEMENT

You can assure the best solution to your problems by a close cooperation with our project manager.

COMPLEX SOLUTIONS

DEVICE TOGETHER WITH THE SOFTWARE C4

Thanks to our cooperation with the most important manufacturers of hardware, we can supply you with our software fully compatible with the specific device. The logistic and administrative processes are then considerably simplified and you do not have to be afraid of the compatibility between the device and application.

CONSULTATIONS WITH THE PROJECT MANAGER

The package of services extended with the option to consult with our project manager who proposes the whole implementation of the System C4. Besides the proposal for the optimal solution and the professional analysis, he communicates with all departments of the end-user and solves their specific requirements.

PROJECT MANAGEMENT

WE LISTEN, CONSULT, IMPLEMENT

We know good communication is the basis of a successful project. Hence, we offer you a service of expertise consultations thanks to which, we will easily understand your requirements and we will bring your expected solutions. Project management is ideal for projects which are highly demanding for human, time, and financial capital.

COMPLEXITY

OUR SPECIALISTS ARE
HERE FOR DEMANDING
PROJECTS

PERFECTION

WE HELP TO ELIMINATE
MISTAKES WHILE
THE IMPLEMENTATION

LONG-TERM TRAINING

WE EDUCATE
AND TRAIN YOUR
EMPLOYESS

PROJECT MANAGEMENT BENEFITS

01

PROJECT
EXPERIENCE

We are bringing not only know-how but also innovative and non-standard solutions.

02

CONTACT WITH
THE DEPARTMENT
OF DEVELOPMENT

Thanks to your cooperation with our project manager, you are in the contact with the team of developers.

03

COST-SAVING SOLUTION

Renting of our employee will shorten the project realization which will higher the overall profit.

PROJECT MANAGEMENT CONDITIONS

EXTRA SUPPORT BY BUSINESS PARTNER

Representative of the business partner takes over the whole project, after its handover into operation, to support.

REPRESENTATIVE AS A CERTIFIED PERSON

Representative of the partner consulting with out project manager must be trained for the area connected to a project already before the launch of the project.

PRICE ACCORDING TO THE PROJECT PHASE

More favourable is the project support since its launch (draft, consultation with the customer, realization and handover) in comparison to the provision of the service while the project realization.

ONLY FOR BUSINESS PARTNER

Only for the business partners who have trained and certified technicians.

DIVERSE TECHNOLOGIES

Only for the projects with different types and kinds of integrated devices from multiple manufacturers.

PROJECT MANAGEMENT

LET US GUIDE YOU
THROUGH THE PROJECT